Privacy Policy

This Privacy Policy explains how Neuradigitec Swag Private Limited ("Company", "we", "our" or "us") collects, accesses, uses, processes, stores, protects and manages personal data and confidential business information through NeuraGrowth IQ, our website, support channels and enabled services.

NeuraGrowth IQ is a digital business intelligence and management platform for businesses, agencies and multi-location organisations. Current functionality includes Google Business Profile services. Analytics, advertising, social media and other integrations may be added after their respective technical releases, platform approvals and customer authorisations.

Mentioning an intended feature does not mean that the feature is currently available, connected, or authorised. This policy applies to website visitors, registered users, authorised workspace members, organisations and individuals whose personal data appears in legitimately connected business services. The connected platforms’ own policies also apply.

Important: We do not sell customer data or disclose it to unrelated parties for their independent marketing or commercial purposes. Necessary, restricted processing by authorised providers is explained below.

NeuraGrowth IQ is a Made in India digital business intelligence and management product developed and operated by Neuradigitec Swag Private Limited, an Indian company based in Bengaluru, Karnataka.

Company information

Legal entity

Neuradigitec Swag Private Limited

Corporate Identification Number (CIN)

U62099KA2025PTC210252

Business address

DS Max Savera Apartment, Poornapragna Housing, Uttarahalli Main Road, Subramanyapura, Bengaluru – 560061, Karnataka, India

Company website

https://neuradigitec.com

Product website

https://neuragrowthiq.neuradigitec.com

Where we determine the purposes and means of processing personal data collected through the platform, we act as a Data Fiduciary under applicable Indian law. For information handled on a business customer’s instructions, the applicable responsibilities depend on the processing context and agreements.

We collect and process information needed for services that customers actually use, authorised integrations, account administration, security and support.

Account and organisation information

• User name, business email, mobile number and registration details.
• Organisation name, account identifiers, roles, workspace permissions and account activity.

Connected platform information

• Google Business Profile: permitted business listings, location identifiers, reviews, posts and performance data.
• When separately released and authorised: website analytics and Search Console reports, advertising budgets and spend, campaign results, Meta business pages, social engagement and performance insights.
• Integration identifiers, granted scopes, connection status and protected OAuth credentials when needed for an enabled integration.

Technical and support information

• Session cookies, IP address, browser/device details, authentication events, security logs and error diagnostics.
• Information included in enquiries, support tickets or feedback.
• Customer-authorised business data and inputs needed for enabled AI analysis.

We do not request a connected Google or Meta account password. Some business information may also constitute personal data and is protected accordingly.

NeuraGrowth IQ processes information for specified, lawful and authorised purposes linked to the available service.

• Create accounts, verify sign-ins, maintain sessions and administer access permissions.
• Connect authorised business platforms, synchronise permitted information and display dashboards or reports.
• Support approved listing, review, post, analytics, advertising and social media workflows where the relevant feature is enabled.
• Generate customer-requested reporting and appropriately permitted AI-assisted insights when activated.
• Provide technical support, maintain system reliability, detect misuse and protect customer information.
• Meet applicable legal, audit, regulatory and security obligations.

Important: We do not use one customer’s information for another customer, or use Google-derived data for unrelated advertising targeting, retargeting or independent marketing.

Consent and authorisation

Where consent is required, we seek an informed, specific and affirmative choice for the disclosed processing purpose. We access connected platforms through permissions granted by an authorised account holder. Connecting one platform does not authorise other platforms or additional data uses.

Withdrawal of consent

You may withdraw applicable consent, disconnect supported integrations or revoke permissions from the relevant provider. Withdrawal does not reverse processing lawfully completed beforehand, and may affect dependent features. Some records may be retained where lawfully required.

Other permitted processing

Where applicable law permits specified processing without consent, we process only what is necessary for that lawful purpose. Materially new uses or permissions require appropriate updated notice and authorisation where necessary.

NeuraGrowth IQ connects supported business, website analytics, advertising and social media services only through an authorised integration and the permissions required for the enabled features.

Scope of connected services

Current engineering functionality includes Google Business Profile. Google Analytics, Google Ads, Google Search Console, Facebook, Instagram, Meta advertising and other services are planned or subject to separate release confirmation. A connection to any one of them does not grant automatic access to another.

Use and confidentiality

Permitted information may support the customer’s own business management, analytics, advertising expenditure review, reporting, automation and approved AI analysis. We do not sell customer information, expose it to other customers, or use connected data for unrelated marketing or commercial exploitation.

Google-specific safeguards

Google data is accessed only within the relevant OAuth scopes and Google API conditions. We do not use Google user data to create independent advertising audiences, and we do not perform Google Business Profile actions requiring prior specific and express consent without that consent. Google-specific storage, disconnection and deletion requirements apply alongside this policy.

Disconnection

When supported access is revoked, we stop using the revoked authorisation and process credential revocation, access removal, and eligible deletion or retention in accordance with the provider’s rules and applicable law.

As a Made in India platform, we prioritise secure India-based infrastructure when technically supported. However, necessary cloud, communication and AI services may involve international processing, as explained in Section 10.

NeuraGrowth IQ may introduce AI-powered summaries, performance explanations, reports and recommendations. When enabled, these functions may use approved enterprise/API offerings such as Google Gemini and OpenAI.

• Only information needed for a customer-authorised and permitted task should be sent for analysis.
• We do not sell customer data, prompts, AI outputs or reports. We do not intentionally use customer confidential information to train our own general-purpose AI models.
• Provider training terms, retention settings, access controls, contracts and processing locations must be checked for the particular feature before it is enabled.
• Google, Meta or other platform data will not be transferred to AI providers where the platform’s terms or the granted permissions prohibit that transfer.
• Generated insights may be inaccurate and should be reviewed before consequential decisions or publication.

An enterprise API arrangement alone does not establish that information remains exclusively in India or that every provider retains no information.

Customer privacy and confidentiality are fundamental commitments. We do not sell, rent, trade, broker or commercially distribute customer personal data, confidential business information, connected account records, analytics reports or advertising spend data.

• We do not give a customer’s confidential information to unrelated customers, competitors, advertisers or data brokers.
• We do not independently use customers’ confidential data for marketing, audience-building, retargeting or unrelated commercial activities.
• We limit internal access to authorised people and systems with a legitimate service or security need.

Important: Strictly necessary processing by an authorised service provider is not a data sale. Such processing is limited to service delivery, relevant safeguards and applicable legal obligations.

Providing the requested services may require restricted processing by infrastructure, email/SMS authentication, connected-platform, backup, security or approved AI service providers.

• Providers receive only information reasonably necessary for their defined service.
• We require appropriate contractual and technical safeguards, subject to the relevant arrangement and platform terms.
• We do not authorise independent advertising, brokerage or resale of customer information by service providers.
• Information may be disclosed when required by applicable law or necessary to respond to lawful security or legal demands.

The actual provider list, contractual terms and locations must be reviewed against the production configuration before publication.

NeuraGrowth IQ is proudly Made in India and operated by Neuradigitec Swag Private Limited in Bengaluru, India. We prioritise responsible governance and suitable India-based storage and infrastructure.

However, authorised external platforms, email and SMS services, enterprise AI providers, cloud services and backup systems may involve processing or transfers outside India, subject to applicable law and platform-specific rules.

Important: We do not promise exclusive India-only storage or processing unless every relevant infrastructure location, backup, API provider and onward transfer has been verified. Made in India refers to the product’s development and operation, not automatically to the location of every data-processing activity.

We maintain technical and organisational safeguards designed to prevent unauthorised access, misuse, alteration, disclosure and loss.

• HTTPS-protected connections and secure authentication/session controls.
• Role-based permissions and tenant/workspace separation.
• Restricted and protected handling of API tokens and other credentials.
• Appropriate monitoring, backup controls, incident investigation and security reviews.
• Access restrictions for authorised staff and service systems.

No internet-based service can guarantee absolute security. Customers should protect their accounts, devices and authentication channels and report suspected misuse promptly.

Personal and business information is kept only as necessary for the authorised service, legal obligations, security purposes or other valid retention grounds, subject to each connected platform’s restrictions.

Connected platform retention

Google Business Profile API content is subject to its own storage restrictions. Where temporary storage is permitted for limited API content, Google’s policy sets a maximum of 30 calendar days and additional conditions. Other services may impose different limits.

Customer requests and disconnection

We process eligible deletion requests and disconnections in accordance with applicable legal and platform rules. Credentials are revoked or removed as appropriate. Some legally required operational or audit records may be retained within lawful limits. Disconnecting our app does not delete information independently held by Google, Meta or other platforms.

Backups and logs

Backup, exported, cached, event and log data must follow the applicable production retention schedule and provider rules. Actual database and backup lifecycles require verification before this statement is published as an operational commitment.

Customers may disconnect supported integrations or request account closure through available controls or an authorised support request.

• Stop accessing a disconnected platform using the revoked grant.
• Revoke or securely erase applicable credentials, and disassociate related information as required.
• Handle eligible data deletion and retention obligations under law, contracts and the platform’s terms.

Disconnection from NeuraGrowth IQ does not automatically delete a Google, Facebook or other external account, or erase information retained directly by that provider.

Subject to the provisions of applicable law as they come into force, individuals may request information about processing, correction or completion of inaccurate data, erasure of eligible information, withdrawal of consent and grievance redressal, and may exercise nomination rights where available.

Send privacy requests to ngi.grievance@neuradigitec.com using the subject “NeuraGrowth IQ – Privacy Request”. We may verify your identity or authority proportionately before acting on the request.

We will handle eligible requests and explain any lawful retention or restriction in accordance with the applicable timeframes and requirements.

NeuraGrowth IQ uses, or may use, essential cookies and similar technologies for authentication, security, session continuity, preferences and site diagnostics.

If optional analytics, advertising or tracking technologies are implemented on our own website, they will be disclosed and appropriate consent or choices provided where required.

A customer connecting their Google Analytics or advertising account does not itself mean that the NeuraGrowth IQ website tracks that customer or its visitors using advertising cookies. Browser settings may disable certain cookies, but essential features can then stop working.

NeuraGrowth IQ is designed for multiple organisations with controlled workspaces and permissions. A customer’s data should be available only to that customer’s authorised users and operational systems serving the customer.

We apply organisation-specific access restrictions intended to prevent cross-customer access. Limited authorised staff access may be required for support, troubleshooting, security or maintenance, consistent with confidentiality obligations.

Customer information is not disclosed to unrelated customers or competing organisations.

NeuraGrowth IQ is a professional business service, not designed for children under 18. We do not intentionally target children with advertising or knowingly collect their personal information for independent marketing.

Where processing of a child’s personal data arises, applicable Indian legal requirements, including parental consent and restrictions where required, will be followed. A parent or guardian may contact our privacy team about a concern.

We take reasonable steps to identify, contain, investigate and remediate personal data breaches and security incidents.

Where a personal data breach occurs, we will assess its effects and notify affected individuals and relevant authorities when and as required by applicable law. We will take corrective measures and review our safeguards to reduce future risks.

Customers retain applicable rights in business data, content, and connected accounts, subject to the relevant laws and third-party terms. Processing through NeuraGrowth IQ does not transfer ownership of external accounts to us.

Customers should maintain accurate submitted information and ensure they have authority to connect and manage their business accounts. We will address valid correction requests subject to applicable law and technical constraints.

NeuraGrowth IQ may offer automatic synchronisation, dashboards, alerts and AI-assisted analysis. Automated activity remains limited to the permissions and features authorised for that customer.

Actions that publish content, respond to reviews, alter business information, or change advertising accounts must follow applicable platform rules and the specific approvals or workflow controls required for that action.

Important: Connecting an account is not unrestricted permission to make changes, send private information to other platforms, or perform unrelated tasks.

We may update this policy to reflect changes in our services, law, technology, security practices or available integrations. The public page will display its effective and last-updated dates.

Materially new personal-data uses may require additional notice and consent or authorisation before the relevant processing starts. A policy update does not by itself give NeuraGrowth IQ new Google, Meta or other platform permissions.

For privacy questions, access or correction requests, erasure, consent withdrawal, connected-account concerns, security notifications or grievances, contact the appropriate NeuraGrowth IQ team.

Privacy, complaints and grievances

ngi.grievance@neuradigitec.com

Product support

ngi.support@neuradigitec.com

Business and enterprise enquiries

ngi.business@neuradigitec.com

Telephone

+91 9738903891

Company

Neuradigitec Swag Private Limited

Business address

DS Max Savera Apartment, Poornapragna Housing, Uttarahalli Main Road, Subramanyapura, Bengaluru – 560061, Karnataka, India

Product website

https://neuragrowthiq.neuradigitec.com

For privacy-related emails, use “NeuraGrowth IQ – Privacy Request” in the subject. We will address grievances under the applicable legal process. Where legally available, individuals may approach the appropriate data-protection authority after following the required grievance procedure.