A safer, more trusted platform for your business.

This Security & Trust page explains the general principles and commitments guiding the protection of information processed through NeuraGrowth IQ, a product developed and operated by Neuradigitec Swag Private Limited, Bengaluru, Karnataka, India.

Our approach supports the protection of customer accounts, organisational information, connected business platforms and authorised operations. This page does not describe confidential technical or operational security arrangements.

Read this page together with our Privacy Policy, Terms & Conditions and any applicable enterprise service agreement.

We approach security as a continuing responsibility informed by the needs of our customers and the nature of the services we provide.

• Confidentiality: Protecting information against unauthorised access and disclosure.
• Integrity: Taking appropriate steps to prevent unauthorised alteration of information.
• Availability: Supporting reliable access to services through responsible operational practices.
• Access Control: Restricting access to appropriately authorised users.
• Accountability: Supporting responsible administration and oversight.
• Privacy: Handling personal information for appropriate, disclosed and lawful purposes.
• Continuous Improvement: Reviewing safeguards as the platform and applicable requirements evolve.

NeuraGrowth IQ provides account-verification and authentication safeguards intended to protect registered users from unauthorised access. Protected features require appropriate authentication.

Customers are responsible for keeping the email accounts, mobile numbers and devices associated with their accounts secure. Access the platform only through its official website and promptly report suspicious activity.

Account verification helps support secure access and reduce misuse of account-access functionality. Protective measures may be applied where reasonably necessary to respond to suspicious activity.

Do not disclose confidential verification information to anyone. NeuraGrowth IQ support will not ask you to share an active authentication code as a condition of ordinary support.

We apply appropriate safeguards intended to protect customer accounts during authorised use of the platform.

Customers should sign out after completing work on shared devices and protect devices used to access business information. Account security also depends on responsible use by each authorised user.

The platform supports organisations managing teams, business locations and connected digital accounts. Protecting organisational information from unauthorised access is an important part of our approach.

Access restrictions are intended to make customer information available only for appropriately authorised purposes. We do not intentionally disclose one customer’s confidential business information to an unrelated customer.

Organisations remain responsible for choosing whom they authorise to access their accounts.

NeuraGrowth IQ supports appropriate user-access and permission controls for relevant services. These controls help organisations manage access to information and authorised activities.

Customers should assign access responsibly, review permissions periodically and remove permissions that are no longer necessary. Administrative responsibilities should be limited to trusted people.

Access may be restricted where reasonably necessary to protect customer information, address a security concern or meet applicable legal requirements.

Customers may connect supported external business platforms through authorised processes. Each customer controls the external accounts they choose to connect and is responsible for granting appropriate permissions.

Connections are intended to respect the authorisation requirements and policies of the relevant provider. Customers should connect only accounts they own or are authorised to manage.

Connected service access may change if account permissions, provider policies or service availability change. Customers can manage access through supported features or the external provider’s own controls.

NeuraGrowth IQ may interact with external marketing, analytics, business and communication services where supported and authorised.

Third-party providers operate their own services and may apply independent terms, privacy practices, security requirements and availability conditions. Customers should review the policies of connected providers.

Not every referenced or planned third-party integration is available today. Availability depends on the released features and relevant provider requirements.

We use protected communication methods for supported public application connections to help safeguard information exchanged with our services.

Customers should access the official NeuraGrowth IQ website using HTTPS and exercise caution on unfamiliar networks or devices. Protection also depends on the security of the user’s account and device.

Certain information requires particular care because of its confidential or sensitive nature. We apply appropriate measures intended to restrict unauthorised access and handling.

Sensitive information is handled according to its authorised purpose and applicable responsibilities. Customers should avoid sending confidential verification details or unnecessary sensitive information through ordinary support messages.

We recognise that customer information can contain commercially sensitive business and marketing records. NeuraGrowth IQ is committed to responsible and authorised use of that information.

We do not sell Customer Data to unrelated third parties. Access and disclosure are limited according to relevant service purposes, permissions, contracts and applicable law.

Where authorised service providers are involved, appropriate confidentiality, privacy and security obligations apply. Further information is available in our Privacy Policy.

Information-access safeguards are intended to limit access to legitimate business, service and operational purposes.

Information should be handled according to applicable authorisations and responsibilities. We seek to minimise unnecessary access to customer information and support responsible handling during legitimate service activities.

We apply technical and organisational measures appropriate to protecting our platform, customer information and supported service operations.

These measures are reviewed as our services and relevant security requirements evolve. Maintenance, updates, third-party disruptions or events outside our control may occasionally affect availability.

No digital service can guarantee complete protection against every possible threat or interruption.

NeuraGrowth IQ applies safeguards intended to protect supported application functions from unauthorised use. Protected activities are subject to the relevant access requirements.

Security considerations are evaluated when relevant capabilities or connected services change. We may take appropriate protective action where a material security, operational or compliance concern arises.

Users must not bypass restrictions, interfere with the service or attempt to access information without authorisation. See our Terms & Conditions for permitted-use requirements.

Security considerations are part of our product development and maintenance approach. We review relevant changes, evaluate potential risks, test functionality and address identified issues as appropriate.

We continue to improve safeguards as technologies, customer needs and applicable requirements evolve. Testing and review cannot establish that any software is free from all vulnerabilities.

We maintain appropriate security oversight to help identify, assess and respond to potential risks affecting our services and customer information.

Relevant information may be reviewed for legitimate security, troubleshooting, operational or compliance purposes, subject to appropriate confidentiality and applicable privacy requirements.

Authorised administrative and support activities should be limited to legitimate needs such as technical assistance, maintenance, service investigation or applicable compliance responsibilities.

Support access must not be treated as unrestricted authority over customer information or connected business accounts. Customers should provide only the information reasonably necessary to explain a support concern.

Requests involving sensitive account information may require appropriate verification.

We take suspected security incidents seriously and aim to assess reported concerns, investigate relevant circumstances and take proportionate action based on the facts available.

Where incidents affect customer information or service operations, our response is guided by the nature of the issue and applicable legal obligations. Required notifications to affected individuals or authorities will be handled according to the requirements in force at the relevant time.

No security system can guarantee that all incidents will be prevented or immediately detected.

Supporting reliable service and protecting the integrity of information are important operational objectives. We consider relevant availability and continuity risks as our services evolve.

Maintenance, technical faults, external service interruptions and circumstances beyond our reasonable control may affect availability.

This page does not promise a particular uptime percentage, recovery period or restoration time. Any agreed service levels must be set out in a separate written agreement.

We recognise the importance of lawful, transparent and responsible handling of personal data. Processing is governed by applicable legal requirements, disclosed purposes and relevant service arrangements.

• Appropriate notice and lawful processing.
• Purpose limitation and responsible use.
• Collection and retention appropriate to legitimate purposes.
• Reasonable security safeguards.
• Deletion or other handling of information when required.
• Accountability and respect for applicable individual rights.

As the applicable provisions take effect, individuals may have statutory rights concerning access to information about processing, correction, erasure, withdrawal of consent, grievance redressal and nomination, subject to legal conditions and exceptions.

Categories of information, relevant purposes, retention considerations and procedures for requests are explained in our Privacy Policy.

NeuraGrowth IQ may introduce AI-assisted analysis and authorised automation features as the platform develops. Privacy, security and applicable provider requirements are considered when evaluating such features.

AI-assisted functions must not be treated as permission to bypass account authorisations or third-party requirements. Outputs may contain inaccuracies and should be reviewed before important business decisions.

References to AI do not imply that planned capabilities are already released. Customer information will not knowingly be used by us for unrelated general-purpose AI model training without appropriate authorisation.

NeuraGrowth IQ is developed and operated in India. Our relevant activities are subject to applicable Indian laws and regulatory requirements.

Digital Personal Data Protection Act, 2023

The Act establishes a legal framework for digital personal data, including responsibilities of Data Fiduciaries and rights of Data Principals, subject to the relevant provisions becoming effective.

Digital Personal Data Protection Rules, 2025

The Rules provide implementation requirements under the Act. Requirements apply according to their notified commencement dates; they should not be read as all having taken effect at once.

Information Technology Act, 2000 and CERT-In Requirements

Relevant provisions of the Information Technology Act, 2000, and applicable cybersecurity directions of the Indian Computer Emergency Response Team (CERT-In), may govern certain activities and incident-related responsibilities.

Our obligations depend on our role, the information concerned and requirements in force. This page is not a certification, an independent audit report or a substitute for statutory notices, consent mechanisms or contractual rights.

Protecting information is a shared responsibility. Customers play an important role in managing their accounts, authorised users and connected business services.

• Protect the email accounts, devices and verification information used for access.
• Allow only authorised people to use organisational accounts.
• Review permissions and promptly remove unnecessary access.
• Connect only external business accounts you are permitted to manage.
• Review important connected-platform activities.
• Avoid unnecessarily submitting confidential information.
• Report suspicious or unauthorised activity promptly.

Report a Security Concern

If you suspect unauthorised account access or identify a potential security concern, contact our support team with a concise description and relevant non-sensitive evidence.

Please act responsibly and do not access other customers’ information, disrupt services or test restricted systems without written authorisation. This page does not establish a public bug-bounty programme.

Contact Information

• Neuradigitec Swag Private Limited — Bengaluru, Karnataka, India
• Security & Technical Support: ngi.support@neuradigitec.com
• Privacy & Grievances: ngi.grievance@neuradigitec.com
• Business & Enterprise Enquiries: ngi.business@neuradigitec.com
• Product Website: https://neuragrowthiq.neuradigitec.com
• Company Website: https://neuradigitec.com
• Suggested subject: NeuraGrowth IQ — Security Concern

We review legitimate security and privacy concerns according to their nature and applicable obligations. We may update this page when services, safeguards or legal requirements change.